Information on how to go about claiming prizes won on a National Lottery game or with the Health Lottery. From the lowest prize right up to a jackpot.
For Prizes Up To £100
Lottery prizes of up to £100 can be claimed directly from your National Lottery retailer on presentation of a valid winning ticket.
For Prizes Over £100 And Up To £500
It is at the discretion of the National Lottery retailer whether or not to pay out against prizes from £100 to £500. If your retailer is unable to do so you can go to another retailer, or to a National Lottery Post Office.
For Prizes Up To £50,000
National Lottery Post Offices will pay out on prizes up to a value of £50,000 upon presentation of a valid winning ticket, a completed claims form and proof of identity. Claims forms can be found at any National Lottery retailer. The maximum cash payout against a winning ticket is £500. Any balance would be paid by cheque.
For Prizes Over £50,000
Again, to claim a prize over £50,000 you are required to complete a claim form and provide proof of identity. Winnings can be presented at a National Lottery Regional Centre, at your home, or at another mutually agreed location.
Claims By Post
It is possible to claim prizes up to £50,000 by post. To do so you must send your winning ticket and completed prize claim form (for all prizes in excess of £500) to The National Lottery Accounts Dept P.O. Box 287WatfordWD18 9TT
The responsibility for getting your ticket to The National Lottery is yours so we recommend that you use a ‘special delivery’ postal service or one similar with sufficient insurance to cover any loss.
Click here to find your nearest Post Office
Winners have up to 180 days after the relevant draw in which to make their claim. Any prize not claimed within the allowable period will be forfeited and the funds given to Good Causes
Information On How To Claim A Prize Won On The Health Lottery Game
If you play the Health Lottery offline and win a prize of £50, you can claim your prize directly from a Health Lottery retailer, but if you are lucky enough to win a £500 or £100,000 prize, you will have to call the Health Lottery helpline number. You will find the number printed on the reverse of your ticket. For those playing online and win £50 or £500 will have their prize credited to their account automatically, leaving you to only have to make a formal claim for the top prize of £100,000.
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